frequently asked content marketing questions
What will happen in the private Facebook group?
We have many weekly updates and monthly challenges ready to go–JUST for our members! Kim will also be available to answer questions and give you the help you need. Members are welcome to ask questions, find accountability partners, and much more! Remember: if you don’t engage, we can’t help. Make it a point to ask questions, get involved, and comment!
Can I pause my membership?
Yes, you can pause your A Cup of Content membership! When you pause your membership, you will continue to have access until your current membership reaches its expiration date. For example, if you pause on the 15th of the month but your current membership is set to expire the 20th, you will have access until the 20th, at which point you will lose access until you resume. During this time, you will also be removed from the private Facebook Group. When you resume your membership, simply request to be added again!
What happens when I cancel my membership?
When you cancel your membership, you will lose access to A Cup of Content’s protected content when your current membership is set to expire. For example, if you cancel on the 15th of the month but your current membership is set to renew the 20th, you will have access until the 20th, at which point your will lose access permanently. If you wish to join again in the future, you will need to sign up again for membership. You will also be removed from the private Facebook Group.
Why don’t you process refunds?
The Basic Membership is very affordable at $30 USD each month. Once you sign up and have access, you can watch videos, download files, have access to Kim and A Cup of Content’s team, engage in the private Facebook group, and much more. When you cancel your membership, your membership is still open until the next regular billing cycle, at which time it is canceled. With all of this being said, we will not process any refunds because of how inexpensive this membership is and all that you have access to while being a member. Refer to our Terms of Service for further information.
Can I share my membership with someone?
No. Per our Terms of Service, this membership is for a single paying member only. The Basic Membership is very affordable at $30 USD each month…make your friend pay for their own membership! 🙂 Only the person who registered for the membership is allowed in the private Facebook group, too…and most likely you and your friend/relative have different goals in mind for your businesses.
Can't I just download all of the videos and then cancel my membership?

No. Our videos are not available for download, and the worksheets and workbooks won’t make much sense without the videos. Without full access, you won’t be able to engage in the private Facebook group, either!

In our opinion, we are keeping this membership VERY affordable. If it’s not for you, then it’s not for you. No hard feelings! But we have gone to great lengths to protect our content, and we would expect that you will do the same with the amazing content you’ll be creating with our help! Please refer to our Terms of Service for specific information with regard to this.

Are all of the courses ready to go?
Not quite yet. We have many of the basics courses ready, but rest assured we are working hard to add the rest VERY soon! Even if you’ve been working on your own social media for awhile, you will definitely benefit from the courses we have ready to go! Note: you will NOT be able to get through all of the courses we have available in the first month of your membership!
Isn't $30/month a little steep?

Well, we suppose it depends on who is asking this question!

In all honesty–if you want to make a change in your business, $30 a month is not that much money to further your education and grow your business. You have to invest money to make money. And if you aren’t ready to invest your money, then you need to be ready to invest triple the time to learn via multiple searches to varying websites what we can offer in one place.

Remember–you are receiving FRESH content every single month! This isn’t a library of stale videos. A Cup of Content offers guidance in the Facebook group, challenges, and something new every month. You’ll wonder why we don’t charge more!

What does the Member Dashboard look like?

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